What You Will Do:

• Prepare service contracts for new models and modify existing contracts as needed.
• Maintain service contracts in the system to ensure accuracy and prevent revenue loss.
• Update service contract parts pricing to reflect current rates.
• Create and maintain service contracts for fleet customers.
• Generate ad-hoc reports to provide necessary information to stakeholders.
• Provide contract-related support to branches, including handling contract transfers, terminations, refund requests, and reinstatements within specified timeframes.
• Collaborate with the corporate department on pricing requests for new initiatives.
• Ensure completion of tasks by specified deadlines, maintaining high accuracy and efficiency.

Required Skills To Be Successful:

• Advanced knowledge of SAP IS AUTO and Microsoft Excel.
• Strong analytical and coordination skills with attention to detail.
• Proficient communication and interpersonal skills.
• Ability to work under pressure and meet deadlines effectively.

What Qualifies You For The Role:

• Graduate or diploma holder, preferably with automotive experience.
• Minimum 3 years experience in a similar position, specifically in service contract or pricing analyst roles.
• Mandatory experience in automotive aftersales.
• Advanced Microsoft Office skills, particularly in Excel and SAP IS AUTO.
• Working knowledge of BI reporting attributes.

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