Front Desk Operations & Guest Experience

• Greet and assist all customers and visitors with a professional and friendly demeanor.
• Handle incoming phone calls, emails, and showroom inquiries, routing them as needed.
• Maintain a clean, organized, and inviting reception and showroom area.

Administrative & Sales Team Support

• Schedule appointments and coordinate calendars for the sales team.
• Provide administrative support including document management, filing, and record-keeping.
• Collaborate with internal departments to ensure smooth front desk operations.

Customer Service Excellence

• Deliver high standards of hospitality and service throughout all interactions.
• Address customer inquiries or concerns in a timely and professional manner.
• Uphold Alba Cars’ customer-first brand image at all times.

Requirements

• Previous experience in a receptionist, host, or front desk role, preferably in a customer-facing environment.
• Excellent verbal and written communication skills in English (Arabic is a plus).
• Strong interpersonal skills with a polished, professional appearance.
• Comfortable working with MS Office (Word, Excel, Outlook); CRM system experience is an advantage.
• Ability to multitask, stay composed under pressure, and manage a busy reception area.
• Reliable, punctual, and detail-oriented.

Salary & Benefits

• Salary Range: 3,000 – 3,500 AED per month (based on experience and professionalism)
• Work Visa sponsorship
• Medical insurance (as per UAE labor law)

Work Arrangement

• Type: Full-time, on-site position
• Working Days: 6 days per week
• Evening Work Shift: 02:00 PM to 10:00 PM
• Note: Remote or hybrid work is not available