Full job description

We are looking for a motivated and customer-focused Travel Desk Sales Executive to manage travel inquiries, promote our services, and generate sales from hotel guests and corporate clients. The candidate will be responsible for handling daily travel desk operations while ensuring excellent customer service.

Key Responsibilities:

• Assist walk-in guests with travel inquiries, quotations, and bookings.
• Promote and upsell company tours, transfers, activities, and travel packages.
• Handle ticketing, transfers, excursions, and attraction bookings.
• Maintain strong product knowledge of Dubai/Abu Dhabi attractions and activities.
• Coordinate with drivers, operations team, and suppliers to ensure smooth service delivery.
• Prepare daily sales reports and update booking records accurately.
• Build and maintain relationships with hotel staff to increase referrals.
• Respond to customer calls/WhatsApp inquiries in a professional and timely manner.
• Achieve monthly sales targets and contribute to revenue growth.

Requirements:

• Previous experience in travel/tourism or hotel travel desk preferred.
• Strong sales and communication skills.
• Good knowledge of UAE attractions, tours, and transportation services.
• Ability to work in a fast-paced environment and handle multiple bookings.
• Professional, friendly, and customer-oriented attitude.
• Basic computer skills (Email, Excel, WhatsApp, booking tools).

Job Types: Full-time, Permanent