Full job description

The Spa Supervisor will assist in managing spa operations, supervise staff, maintain service quality, and contribute to achieving sales targets and client retention goals.

Key Responsibilities:

• Supervise daily spa operations and ensure smooth service flow.
• Support the Spa Manager in staff scheduling, training, and performance monitoring.
• Maintain cleanliness, hygiene, and ambiance throughout the spa.
• Ensure high-quality service standards and client satisfaction.
• Assist with spa promotions, sales, and marketing activities.
• Manage inventory of spa supplies and retail products.
• Handle customer inquiries, appointments, and complaints professionally.
• Monitor product and treatment performance to boost sales.

Qualifications & Skills:

• Minimum 2 years of experience in a supervisory role within a spa or wellness center.
• Strong leadership, communication, and organizational skills.
• Customer-focused attitude with excellent problem-solving abilities.
• Knowledge of spa treatments, operations, and retail sales.
• Ability to motivate and support team members effectively.

Benefits:

• Competitive salary + commission on sales.
• Opportunity to grow within a dynamic and expanding fitness & wellness brand.
• Free access to gym and training facilities.
• Friendly and professional work environment.

Job Type: Full-time