In this role, you will:

• Improve operational efficiency and productivity by utilising specialised knowledge, Decision Support Systems and other IT system to ensure an efficient resource management plan is created, communicated and executed.
• Monitor the effectiveness of the plan to ensure suitability of resource solutions (rosters, Day of Ops) making adjustments where necessary and provide feedback & recommendations regarding rosters and resource engagement standards to the relevant resource planning team.
• Perform following three key “Day of Ops” Activities: Pre-planning (24-48 hrs), Next shift planning (12-24 hrs) and Real-time deployment (Current shift).
• Responsibility is to assess resourcing gaps before and during shift of actual vs planned resource levels (manpower, equipment and facilities) and review the allocation to identify gaps and cross-utilisation requirement.
• Plan and secure required resources (OT, TOIL, cross-utilisation) as required due to unforeseen circumstances (i.e. Disruption, delays, misconnections, sickness, absence, etc).
• Actively monitor the effectiveness of task allocation at current time.
• Adjust immediate task changes and communicate with relevant stakeholders.

Qualification

To be considered for the below role, you must meet the below requirements:

• 5+ years of Airport Operations experience

You will have an edge if you have:

• Experience preferably in an airline, ground handling or logistics business where operations were run in a shift pattern.
• Previous experience of having worked within an operational resource allocation, shift management, or overtime planning type function would be advantageous.
• Strong analytical skills with a high attention to detail, ensuring data accuracy across multiple systems and the ability to respond effectively to dynamic operational changes
• Excellent written and verbal communication skills, with the ability to draft clear and professional emails and correspondence
• Must possess advanced computer skills with an awareness of specialist applications, packages, programme languages and high proficiency of MS-Office

At Emirates Group, we’re committed to providing our employees with opportunities to grow and develop their careers. If you’re looking for a challenging and rewarding opportunity, apply today and join our team!

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