Full job description

Job brief

We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Receptionist responsibilities include:

• Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail

Responsibilities

• Greet and welcome guests as soon as they arrive
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies
• Perform other clerical receptionist duties such as filing, photocopying, transcribing

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus