ABOUT THE ROLE

The Flight Coordinator is responsible for conducting daily airside vehicle checks, assisting with pre and post activity checks for aircraft, carrying out baggage handling activities and ensuring the safety of passengers.

KEY RESPONSIBILITIES

Core duties:

• Attend and participate in the daily shift briefings with the Ramp team.
• Stay updated on roster changes.
• Conduct daily airside vehicle checks, to ensure their serviceability. Ensure that the vehicles are clean, and no items are left behind.
• Coordinate and organize services with all stakeholders for catering, fueling, and any other services as necessary.
• Relay key points of communication between the Crew and the Jetex teams, to manage services, baggage handling and passenger handling on the airside.
• Assist the Ramp team with pre and post activity checks for all aircrafts as defined in the established procedures.
• Carry out baggage handling activities and baggage transfers as per the instructions received.
• Assist in wing walking and marshalling to ensure safe services.
• Drive luxury vehicles on the airside, to transport passengers and crew to and from the aircraft.
• Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services.

Safety-related duties:

• Ensure safety of clients, passengers, aircraft, Jetex personnel, equipment, communication devices and assets at all times.
• Wear the appropriate Personal Protective Equipment (PPE) when on the airside, and as appropriate to the operational environment and service being performed.

Internal management duties:

• Raise incidents, accidents, close calls or observations in line with the Incident Management procedure.
• Maintain awareness and safety related to work area and other equipment.
• Perform other related duties as assigned by the Line Manager.

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