Full job description

Job Responsibilities:

• Greet and welcome clients as soon as they arrive and connect them with the appropriate department/party.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures).
• Provide basic and accurate information in person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook etc.)
• Order front office supplies and keep an inventory of stock.
• Maintain office security by following safety procedures and controlling access via reception desk (monitor logbook etc.)
• Maintain logs of internal and outward correspondence.
• Printing, scanning and filing of official documents. Maintain and update records of complete filing system in place in office.
• Scanning and filing of official documents. Maintain and update records of complete filing system in place in office.
• Perform other clerical receptionist duties such as photocopying, transcribing, filing, keeping records of office expenses, sorting and distributing paperwork, and so on.
• Interact with their colleagues to resolve important administrative matters and the like.

Requirement:

• Education or Experience: An associate or bachelor’s degree and have experience as a receptionist, front office representative, or in a similar role.
• Practical Skills: Hands-on experience with office equipment such as printers, laptops, phones. A receptionist should also be proficient in relevant software such as Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Soft Skills: Soft skills such as management and time management skills, organizational skills, communication skills, multitasking skills and customer service skills.
• Professional Dress: Professional dress that looks neat and tidy.

Job Type: Full-time