Full job description

City Seasons Hotel is looking for a Housekeeping Desk Coordinator.

We appreciate you taking the time to review the list of qualifications and to apply for the position.

Responsibilities for housekeeping coordinator

• Forwards administration works to the department concerned
• Understands and is fully aware of the Departmental Performance Plan
• Train Quality Assurance Inspectors and Housekeepers in cleaning procedures, company policies and procedures
• Maintain Lost and Found records
• Update Synergy request
• Walk the floors and inspect guest rooms
• Responsible for the accurate dissemination of information in coordinating the activities of Housekeeping and Front Office the other departments and guests
• Maintain proper communication with guests ambassadors in Housekeeping and other departments
• Ensure housekeeping guest amenities and supplies are well-stocked
• Effectively manages and monitors all orders and deliveries for the Housekeeping Department including all cleaning supplies and guest amenities, ensuring competitive pricing

Qualifications for Housekeeping Coordinator

• Coordinate Room Attendants’ requests to their Housekeeping Aides via phone/pager or in person
• Respond to all incoming calls and handle guest requests, issues and complaints to provide quality service and ensure guest satisfaction
• Ability to work evenings overnights, weekends and holidays
• Ideal candidate will have a minimum of two years hospitality experience
• Minimum of two years administrative experience highly preferred
• Previous housekeeping office supervisory experience a plus

Job Type: Full-time