What you will do
- Lead and manage the daily operations of the Housekeeping Department, ensuring the highest standards of cleanliness, guest satisfaction, and employee engagement.
- Recruit, train, and develop a high-performing team of housekeeping professionals, fostering a culture of continuous improvement and excellence.
- Oversee the department’s budget, forecasting, and cost control measures to ensure financial objectives are met.
- Implement and monitor housekeeping standards, procedures, and safety protocols in accordance with local regulations and brand guidelines.
- Maintain strong communication and collaboration with other departments to ensure seamless guest experiences and efficient operations.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure adherence to cleanliness and maintenance standards.
- Analyze guest feedback, trends, and industry developments to identify areas for improvement and implement innovative solutions to enhance guest satisfaction and operational efficiency.
What you bring
- Minimum of 5 years of experience in a management role within the Housekeeping Department of a luxury hotel or resort.
- Strong leadership, communication, and interpersonal skills with the ability to manage a diverse team.
- Proven experience in budget management, forecasting, and cost control within a housekeeping department.
- Extensive knowledge of housekeeping best practices, cleaning techniques, and safety protocols.
- Proficient in the use of Property Management Systems and housekeeping-related software.
- Fluent in English, both written and verbal; knowledge of additional languages is a plus.
What we offer
- Work Authorization
- Competitive tax free salary
- Live out allowance
- Medical and life insurance
- Paid annual leave
- Yearly flight allowance to home country
- End of service gratuity
- Learning & Development Programs
- Career opportunities and international transfer
- And more…
Schedule
- 5 day per week over 48 hours
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