Full job description

Key Responsibilities:

• Greet and seat customers warmly upon arrival.
• Present menus, take accurate food and beverage orders, and communicate them to the kitchen and bar efficiently.
• Serve food and drinks promptly, ensuring correct presentation and temperature.
• Check back with guests to ensure satisfaction and address any concerns.
• Clear tables, reset for the next guests, and maintain cleanliness in the dining area.
• Handle guest inquiries and complaints politely and professionally.
• Follow hygiene, safety, and grooming standards as per company policy.
• Support team members and assist during peak hours.
• Maintain excellent knowledge of menu items, daily specials, and promotions.
• Ensure bills are accurate and coordinate with the cashier for payment processing.

Qualifications:

• Minimum 2 years of experience in F&B service or hospitality industry.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and attention to detail.
• Ability to work under pressure and handle multiple tables efficiently.
• Positive attitude, teamwork, and professional appearance.

Job Type: Full-time