Full job description

• Welcoming guests and checking their details against their bookings
• Allocating guests their rooms and providing keys
• Answering phones from prospective customers and guests, taking messages and delivering them
• Knowledge of MSO office and Administrative tasks.
• Willing to learn and to work on a busy environment
• Flexible in a rotation shift
• Completing administrative tasks such as filing and photocopying
• Responding to requests for help and information
• Preparing room bills and ensuring prompt payments
• Knowledge on Hotel Software