Full job description

We are looking for an experienced and professional Spa Receptionist to join our luxury wellness team. The ideal candidate will be the first point of contact for our guests, ensuring a warm, welcoming, and seamless experience from arrival to departure.

Responsibilities:

• Greet and assist guests with professionalism and courtesy
• Manage bookings, appointments, and daily schedules efficiently
• Handle phone calls, inquiries, and guest requests promptly
• Maintain accurate records of services, payments, and client information
• Coordinate with therapists and spa staff to ensure smooth operations
• Upsell spa services and retail products when appropriate
• Ensure the reception area and spa environment are always tidy and inviting

Requirements:

• Previous experience as a Spa Receptionist or in a customer service role (preferably in hospitality or wellness)
• Excellent communication and organizational skills
• Strong knowledge of booking systems and basic administrative tasks
• Presentable, friendly, and well-spoken personality
• Must be currently based in the UAE

Salary: 5,000 AED per month

If you are passionate about hospitality, wellness, and providing exceptional guest service, we’d love to hear from you.

Job Type: Full-time