Full job description

We are looking for an experienced and enthusiastic Salon Receptionist (Ladies Only) to join our professional ladies salon team. The ideal candidate must have at least 3 years of experience working in a ladies salon and excellent communication and customer service skills.

Job Responsibilities:

* Greeting customers in a friendly and professional manner.

* Attending to customer needs, inquiries, and complaints.

* Booking and managing appointments.

* Managing phone calls, emails, deliveries, and salon inventory.

* Ensuring that the salon is kept clean and hygienic.

* Assisting with marketing and sales by informing customers about promotions, new products, and services.

* Processing transactions and issuing receipts.

* Performing administrative tasks such as filing, updating records, and generating daily and monthly reports.

* Managing staff schedules and attendance.

* Overseeing inventory management and stock levels.

Skills & Requirements:

* Minimum 3years of experience as a salon receptionist.

* Knowledge of Fresha or other salon booking systems.

* Proficiency in administrative software such as MS Word, Excel, and Outlook.

* Ability to stay calm and professional under pressure.

* Strong customer service and marketing skills.

* Excellent communication (written and verbal) and organizational abilities.

* Time management and multitasking skills.

Benefits:

* Visa can be provided

* Professional and friendly working environment

* Career growth opportunities


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