Full job description

Job Summary:

The Receptionist cum Admin Assistant will serve as the first point of contact for the company, providing professional front-desk and administrative support across all divisions- Real Estate, Holiday Homes, and Travel & Tourism. The role involves managing reception duties, coordinating office operations, assisting the management team, and ensuring smooth day to day administrative activities.

Key Responsibilities:

Front Desk & Customer Service:

• Greet and assist visitors, clients, and guests in a professional and courteous manner
• Handle incoming calls, emails, and inquiries; direct them to the appropriate departments
• Maintain the reception area, ensuring it is clean, organized, and presentable at all times
• Schedule and confirm appointments, meetings, and property viewings

Administrative Support:

• Assist with documentation, filing, scanning, and maintaining company records
• Prepare and manage correspondence, memos, and reports as required
• Support HR and Accounts departments with administrative tasks such as attendance records, and invoice coordination
• Manage office supplies, stationery, and coordinate with vendors for maintenance and repairs
• Handle courier, postage, and delivery arrangements

Real Estate & Holiday Homes Support:

• Coordinate with agents and property management teams for client appointments, check-ins, and check-outs
• Maintain basic records of listings, client details, and property keys
• Assist in preparing tenancy contracts, booking confirmations, and guest registration forms.
• Support in DTCM updates and related documentation (if required).

Travel & Tourism Support:

• Handle basic inquiries for tour packages and coordinate with the travel team for bookings
• Maintain client information and support with itinerary and documentation

Qualifications & Skills:

• Bachelor’s Degree or Diploma in Business Administration or related field
• Minimum 1 to 2 years of experience as a Receptionist or Administrative Assistant, preferably in the real estate or hospitality sector
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficient in MS Office (Word, Excel, Outlook); knowledge of CRM or real estate software is an advantage
• Professional appearance and positive attitude.
• Fluent in English (Arabic or other languages is a plus).

Job Types: Full-time, Permanent