Full job description

Job Summary:

The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for managing front desk operations, handling incoming calls, greeting guests, and performing a variety of administrative tasks to support the organization.

Key Responsibilities:

• Greet and welcome guests in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Maintain the reception area, keeping it clean and organized
• Receive, sort, and distribute daily mail and deliveries
• Manage meeting room bookings and schedules
• Provide basic information to clients and visitors
• Assist with administrative tasks such as data entry, filing, and photocopying
• Maintain office security by following safety procedures and controlling access (e.g., visitor logbook, issuing visitor badges)
• Support other departments with clerical tasks as needed
• Monitor and order office supplies

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• Proven work experience as a receptionist, front office representative, or similar role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Strong customer service orientation
• Professional appearance and demeanor
• Ability to be resourceful and proactive in dealing with issues
• Strong organizational skills and attention to detail
• Multitasking and time-management skills, with the ability to prioritize tasks