As Cargo Agent, you will have to perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import).

In this role you will:

• Follows all relevant customer service and airlines specific policies, processes, standard operating procedures and instructions so that work is carried out in line with regulations and SLAs
• Follows day-to-day operations related to own job and be available on the assigned task in a timely manner
• Discusses safety concerns openly and reports them to the concerned Team Leader on shift
• Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
• Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
• Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
• Enters data manually or automatically in the cargo systems in a timely manner
• Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
• Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc..) in line with IATA manuals
• Performs all related cargo handling activities and operates equipment as required ( Tow Trucks, forklifts, etc) for movement of loads.
• Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner

Qualification

To be considered for this role, you should meet the below requirements:

• High School with a Certificate ( 12 years of schooling) OR Diploma in a related manner
• High School with a certificate
• Experience of 2-4 years in Logistics and Cargo
• Proficient IT and Computer Literacy
• Good English communication skills