About the Role:

We are seeking a driven and results-oriented Team Leader to lead our Customer Service/Sales Team for high-profile conferences and B2B events held in Australia. In this pivotal role, you will manage, motivate, and coach a team responsible for outbound calling to achieve and exceed revenue targets, while ensuring the highest level of performance, professionalism, and client satisfaction.

Key Responsibilities:

• Lead, support, and manage a team of sales executives focused on promoting our events in Australia to senior-level professionals.
• Drive daily performance through coaching, pipeline reviews, and sales strategy implementation.
• Monitor KPIs, track progress, and report team performance to senior management.
• Collaborate with marketing, production, and operations teams to align sales efforts with campaign timelines and target audiences.
• Identify opportunities for growth, process improvement, and staff development.
• Support recruitment, onboarding, and training of new sales team members.
• Handle key client interactions when necessary and support team members with complex deals or escalations.

Requirements:

• Proven experience in delegate/ticket sales or B2B inside sales, ideally within conferences, events, or media preferred
• Previous experience leading or supervising a sales team.
• Strong understanding of consultative selling techniques and the full sales cycle.
• Excellent leadership, coaching, and interpersonal skills.
• Target-driven, organized, and highly motivated by results.
• Strong CRM and reporting skills.

What we offer:

• Competitive base salary of AED 5K+ bonuses and commission
• A collaborative, high-performance sales culture.
• Opportunities for career growth in a fast-paced events business.
• Training, mentoring, and professional development support.
• Access to attend conferences
• 6am to 3pm shift
• Monday to Friday working with weekends off
• Gratuity benefits
• 4 weeks paid annual leave
• Annual return ticket to home country
• Medical Insurance
• Company residence visa

Job Type: Full-time