Full job description

Guest assistance and hospitality

• Assist guests with luggage upon arrival and departure.
• Greet guests professionally and escort them to their rooms.
• Explain room amenities and how to use hotel facilities like the air conditioning, TV, and telephone.
• Provide guests with information about the hotel and local attractions.

Deliveries and errands

• Deliver newspapers, messages and packages to guest rooms.
• Run errands for guests both on and off hotel property.
• Assist with valet parking and handling car keys securely if needed.

Maintenance and organization

• Maintain a clean and organized bell desk and lobby area.
• Report any maintenance issues in guest rooms to the relevant department.
• Ensure the cleanliness of company vehicles, such as vans.

Other duties

• Coordinate with other hotel departments, like the front desk and concierge, to ensure seamless service.
• Manage short-term baggage storage.
• Perform other tasks assigned by management.
• Maintain a professional appearance and demeanor at all times.

Job Types: Full-time, Permanent