Full job description

RESTAURANT CASHIER

Purpose of the Position:

To manage customer transactions efficiently and accurately while providing excellent service at the point of sale. The Restaurant Cashier plays a key role in creating a positive customer experience by handling payments, answering queries, and supporting front-of-house operations in a clean and organized environment.

Duties and Responsibilities:

• Greet customers in a friendly and professional manner as they enter or approach the counter.
• Accurately take orders and input them into the POS (Point of Sale) system.
• Process various types of payments, including cash, credit/debit cards, mobile payments, and gift cards.
• Provide correct change and issue receipts to customers.
• Handle customer inquiries or concerns regarding orders, pricing, or menu items.
• Coordinate with kitchen and service staff to ensure order accuracy and timely service.
• Maintain a clean and tidy cashier station, counter area, and front-of-house environment.
• Balance the cash drawer at the beginning and end of each shift; report any discrepancies to management.
• Assist with packing takeaway orders, labeling, and ensuring correct items are delivered to customers.
• Restock front counter items such as menus, napkins, condiments, and packaging materials.
• Follow all company policies regarding cash handling, safety, and food hygiene.
• Support team members during busy periods with additional front-of-house tasks as needed.

Skills and Abilities:

• Strong communication and customer service skills.
• Basic math skills and ability to handle cash and card transactions with accuracy.
• Familiarity with POS systems or willingness to learn.
• Ability to work efficiently in a fast-paced environment.
• Friendly, approachable, and professional demeanor.
• High level of attention to detail and reliability.
• Willingness to assist team members and take on varied tasks.
• Previous experience in a cashier or front-of-house role in a restaurant or café is a plus but not required.

Job Type: Full-time