Job Description

• Welcome and assist guests throughout their spa experience in a courteous and professional manner
• Maintain cleanliness and order in all spa areas, including locker rooms, lounges, treatment rooms, and showers
• Prepare and reset treatment rooms before and after each guest service
• Ensure a steady supply of clean towels, robes, linens, and other amenities
• Restock refreshments, spa products, and supplies as needed
• Support spa therapists by facilitating smooth transitions between services
• Respond promptly to guest inquiries, needs, and concerns
• Uphold safety, hygiene, and sanitation protocols in accordance with hotel and health standards
• Assist in inventory management and reporting of spa supplies
• Promote spa services and products when appropriate
• Welcome and assist guests throughout their spa experience in a courteous and professional manner
• Maintain cleanliness and order in all spa areas, including locker rooms, lounges, treatment rooms, and showers
• Prepare and reset treatment rooms before and after each guest service
• Ensure a steady supply of clean towels, robes, linens, and other amenities
• Restock refreshments, spa products, and supplies as needed

Qualifications

• High School Diploma or equivalent required
• Possess active license or certification in related field
• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork.